Not at all impressed by Jamie Oliver’s Fifteen’s customer service – but they redeemed themselves on the day!

Sunday, 01 November 2009

JP/RES156086L

Dear Mr Rosam

Thank you for booking with us at Fifteen Cornwall. Please see your confirmation details below;

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Booking Name: Rosam, David

Date and Time: 06/11/2009 at XX:XX

Guests: X

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Please email or call us to make a note of your individual requirements. We will call you one week prior to your booking to confirm so if it is a surprise please do not give us a shared number.

Cancellation period & charges: Should you wish to cancel your reservation, we require 24 hours notice (parties of 7 or more are required to give 72 hours notice) or we will charge your card £20 per person cancellation fee.

Menus and prices

At Lunch choose from our al a carte menu or our three course set menu for £25.45. Children of all ages are welcome. Please include all babies and children when stating the number of people in your party. High chairs are available for children between the age of 6 months and 3 years, but please call or email to request a high chair. For children under the age of 6 months, please bring a car baby seat or similar as unfortunately there is no space for prams in the restaurant.

For Dinner we serve our tasting menu for £55 per person. In the evening children aged 7-12 are welcome to eat at 6.15pm and 6.45pm. We do not recommend the evenings for younger children as we only have the tasting menu available.

Bookings Time: Please note that any tables booked at 12:00 and 12:30 must be vacated by 14:00 and 14:30 respectively and tables booked at 18:15 and 18:45 must be vacated by 20:45 and 21:15 respectively.

Dietary requirements: We always try to make any customers with special dietary requirements feel welcome and regularly prepare food for guests with a wide range of allergies, intolerances and special diets. Please inform us so we can make a note in your booking.

Do you look under 21? We are part of the Challenge 21 Policy, so if you look under 21 please do not be offended if we ask you for proof of age when you order alcohol. Please bring photographic ID. We have a special restriction on our premises license which means we are unable to serve any alcohol to anyone under the age of 18.

Disabled access: Those with reduced mobility and wheel chair users will be able to access the restaurant via a Stairmate Major stair climber. To request the use of the stair climber please call our booking office. For further details, please visit our accessibility page

Parking There are two paying car parks at Watergate Bay. During school holiday times, these car parks can be extremely busy so we ask guests to arrive in good time for their lunch reservation in order to allow time for parking. Alternatively we recommend Explore Southwest taxi service, a reliable & eco-friendly service; call on 01637 880006 or book online at www.exploresouthwest.com.

Where we are in the bay! The entrance to Fifteen Cornwall is in the far left hand corner of the Extreme Academy Car Park, (the tarmac one!). For directions to Watergate Bay please visit our location page.

Dogs: No dogs except guide dogs will be allowed in the restaurant

Thank you for your support and we look forward to seeing you.

The Fifteen Team

SAMPLE MENUS

Breakfast, lunch or dinner, Fifteen Cornwall is all about great food prepared with real passion, a relaxed atmosphere and an incredible location. Here we give you just some of the tasty dishes that can be found on our menu this Autumn.

Fifteen Cornwall is open seven days a week

Breakfast: 08:30 – 10:00 on a first come first served basis

Lunch: 12:00 – 17:00 last table booking at 14:30

Dinner: 18:15 – midnight last table booking at 21:15

breakfast menu

Fifteen French toast (eggy bread), dry cured streaky bacon and maple syrup – £6.00

Fifteen fry up: fried Cotswold Legbar egg, grilled field mushrooms, beef tomato, smoked streaky bacon,

Cornish old sausage and Groat pudding served with Fifteen toasted bloomer – £9.50

Tregida smoked salmon on toast with scrambled Cotswold Legbar eggs – £8.50

LUNCH MENU

Choose from our delicious al a carte menu or we have a three-course set menu for £25.45.

Antipasti; beautifully dressed seasonal vegetables, olives, superb cured meats and the finest cheeses – £8

Italian black figs, gorgonzola, smokey speck and micro herbs – £12

Taglierini vongole (chilli, garlic, clams, cockles, parsley) and fennel seed pangratatto – £12/£16

Roast pork loin, crispy pork belly, Castellucio mountain lentils, Tuscan kale and salsa verde – £23.00

Amedei chocolate and hazelnut mousse, crème fraiche and blackberry compote – £6.50

EVENING tasting menu

In the evening we only serve a tasting menu for £55 per person. A specially created wine package is available, pairing individual wines with each of our dishes. Just add an additional £40.

START – Fifteen signature bread and the biggest green olives from Puglia

FOOD – Cape Cornwall lobster arancini & honey and balsamic Italian black figs

WINE – Louis Roederer Brut Premier, NV Reims, France

FOOD – Char grilled Italian white peach, mozzarella di bufala, Newlina’s funky leaves and aged balsamic

WINE – Chateau De Saurs, Gaillac Blanc Sec, 2007, Gaillac, France

FOOD – Tagliarini of Cornish crab, wild rock samphire, lemon and fennel seed pangratatto

WINE – Yalumba Organic Viognier, 2007, Loxton, South Australia

FOOD – Roasted Angus beef fillet wrapped in lardo di Colonnata, caponata, cavolo nero and rosemary and anchovy dressing

WINE – Hess Monterey Syrah, 2005, California, USA

FOOD – Amedei ‘Chuao’ chocolate torte, Damson berry compote, creme fraiche and sesame wafer

WINE – Fattoria Selvapiana Vin Santo del Chianti Rufina, 2001, Tuscany, Italy

FINISH – Origin’s amazing 100% Arabica, triple certified espresso based coffee and sweet things to finish

This project is part funded by the European Union Social Development Fund and the South West Regional Development Agency.

Fifteen Cornwall,?On The Beach,?Watergate Bay, ?Cornwall TR8 4AA?
+44 (0)1637 861000

www.fifteencornwall.co.uk